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Account & settings

Write your store policies

Draft refund, shipping, privacy and terms policies with AI, review them and publish them to your store.

Video guide · 0:44 · 8 steps

Open Settings → Policies (/studio/settings/policies), or Advanced → Policies.

Draft with AI

  1. Fill in the facts: your return window, who pays for return shipping and your processing time.
  2. Select Draft my policies (10 credits for all four).
  3. Review the drafts and apply them. Only owners and admins can apply policies.

The drafts are a starting point, not legal advice: check them against the rules where you sell, or ask a professional.

Where they appear

Your policies are published at /policies/refund, /policies/shipping, /policies/privacy and /policies/terms on your store. Link them from your footer menu in Advanced → Website → Navigation. If your store asks shoppers to accept your terms at checkout, Stripe Checkout links to your terms page.

Last updated October 25, 2026